It was a memorable moment for the two Sunway Group Hotels in Penang as they have been recognised as 2020 Travellers’ Choice award-winners.

Sunway Hotel Georgetown and Sunway Hotel Seberang Jaya were recognised as 2020 Travellers’ Choice award-winners, based on a full year of Tripadvisor reviews and ratings, prior to any changes caused by the pandemic.

Both Sunway Hotels consistently received remarkable traveller feedback, placing them in the top 10% of hospitality businesses around the globe.

This is the third consecutive year for Sunway Hotel Georgetown to be recognised by Tripadvisor.

“We are honoured and humbled to receive the awards. Guests’ comfort remains the priority of our services, and we are grateful to all who have supported us in achieving this milestone.

“Our teams remain committed to continue providing excellent services to our guests while adapting to the new normal standards.” said general manager of Sunway Hotel Georgetown and Sunway Hotel Seberang Jaya, Prakash Kumaran.

Sunway Hotel Georgetown and Sunway Hotel Seberang Jaya welcome guests to experience its signature Malaysian hospitality with up to five (5) different room deals and offers, valid for stays from now until 31 December 2020.

The hotels’ popular STAY-3 PAY-2 room offer provides guests with more reasons to extend their stay in Penang.

Make a reservation directly on the hotel’s brand website for three (3) consecutive nights stay and only pay for two (2) nights.

Guests will also enjoy benefits like FlexiStay, providing complimentary early check in, as early as 12.01am and check out at 4.00pm.

The promotional rates start from RM128.00 nett, with terms and conditions apply. In response to changing market conditions and travel restrictions, the hotels will accommodate guests wanting to change or cancel their reservations, and have waived cancellation fees for hotel reservations.

This applies, until further notice, for reservations made now or any future arrival dates, which can be changed or cancelled at no charge. Take note that any changes to existing reservations will be subject to availability and any rate differences.

Guests who made reservations via online travel agents (OTA) or other third-party travel professionals are advised to contact their reservation provider for information concerning their policies. Sunway Hotels in Penang has implemented new normal standard operating procedures (SOPs) and enhanced its hygiene practices and protocols to combat community spread of Covid-19.

The Sunway Safe Stay programme incorporates five (5) pillars of safety and hygiene comprising over 30 protocols of heightened cleaning practices for greater assurance, comfort and well-being standards, providing each guest with a peace of mind when they stay at Sunway.